Privacy Policy

Effective date: 2025-08-11

Welcome to Lumbini Recondition

Welcome to Lumbini Recondition (“we,” “us,” or “our”). We operate the website https://www.lumbinirecondition.com.np (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Service.

By accessing or using our Service, you agree to the collection and use of your information as described in this policy. Unless otherwise defined herein, terms have the same meaning as in our Terms and Conditions, which together with this Privacy Policy constitute our agreement with you.

Definitions

Personal Data: Information relating to an identified or identifiable individual.
Usage Data: Data collected automatically such as IP address, browser type, pages visited, and other diagnostic data.
Cookies: Small data files stored on your device to improve user experience and service functionality.
Data Controller: The entity (us) determining the purposes and means of processing your data.
Data Processors: Third parties processing data on our behalf.
User: The individual using our Service and subject of Personal Data.

Information We Collect

We collect information to provide, maintain, and improve our Service, including:

Personal Data: Contact details such as name, email, phone number, and address.
Usage Data: Automatically collected data including IP address, device info, browser type, and usage patterns.
Location Data: With your permission, we collect location information to enhance Service functionality.
Cookies and Tracking Technologies: To personalize and improve your experience, and for analytics and advertising purposes.
Other Information: Optional data such as age or date of birth, when voluntarily provided.

How We Use Your Information

Provide, maintain, and improve our Service.
Communicate important updates, promotions, and service-related notices.
Personalize your experience and deliver targeted advertisements where applicable.
Analyze usage trends and diagnose technical issues.
Comply with legal obligations and enforce our agreements.
Provide customer support and respond to inquiries.

Data Retention

We retain Personal Data only as long as necessary for the purposes outlined and to comply with legal obligations, resolve disputes, and enforce policies. Usage Data is retained typically for shorter periods unless required otherwise for security or legal reasons.

Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure; we cannot guarantee absolute security of your information transmitted to or stored by us.

Data Transfers

Your information may be transferred to and processed in Nepal or other countries with differing data protection laws. We ensure that transfers comply with applicable laws and implement safeguards to protect your information.

Disclosure of Information

We may disclose your Personal Data:

In business transactions such as mergers, acquisitions, or asset sales.
To subsidiaries, affiliates, contractors, or service providers assisting in our business operations.
To comply with legal requirements or protect our rights and safety.
With your consent or as otherwise disclosed when collected.

Your Rights

Depending on your location and applicable laws (such as GDPR, CalOPPA, CCPA), you may have the right to:

Access, correct, or delete your Personal Data.
Restrict or object to certain processing activities.
Withdraw consent where processing is based on consent.
Receive a portable copy of your Personal Data.
Opt out of targeted advertising and marketing communications.
Lodge complaints with data protection authorities.

To exercise your rights, please contact us at support@lumbinirecondition.com.np. We may require identity verification to process your requests.

Cookies and Tracking Technologies

We use cookies and similar technologies including:

Session Cookies to operate the Service.
Preference Cookies to remember your settings.
Security Cookies for protection against fraud and abuse.
Advertising Cookies to deliver relevant ads.

You can control cookie preferences through your browser settings. Note that disabling cookies may affect Service functionality.

Third-Party Services

We may engage third-party service providers for analytics, payment processing, advertising, and other functions. These providers have access to data only to perform services on our behalf and are contractually obligated to keep your information confidential.

Payments

We use reputable third-party payment processors for any transactions. Payment card data is never stored by us and is subject to the processors’ security policies and PCI-DSS standards.

Links to Other Websites

Our Service may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies.

Children’s Privacy

Our Service is not intended for individuals under 18 years old. We do not knowingly collect data from children without parental consent. If you believe a child has provided us with Personal Data, please contact us immediately so we can take action.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date and, where appropriate, by email or prominent notice. Please review this policy regularly.

Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Email: support@lumbinirecondition.com.np